Privacy Policy

Effective Date: January 10, 2025

Company Name: Nettikas Trips

Address: Saarisentie 125, 73320 Kuopio, Finland

Email: [email protected]

Phone: +358175544119

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, and other contact details. Billing and payment information when booking services via our partners (Booking.com and TripAdvisor). Identification data required for regulatory compliance.
• Technical Data: IP address, browser type, and operating system. Cookies and tracking technologies for website optimization.
• Usage Data: Details of your visits to our website, including traffic data, location data, and other communication data. Preferences and interactions with services linked to our affiliate partners.
• Children’s Privacy: We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent. Parents or guardians may contact us at [email protected] to request removal of such data.

2. How We Use Your Information

Your data is processed for the following purposes:

• To facilitate your travel bookings through Booking.com and TripAdvisor.
• To communicate with you regarding inquiries, support, or updates.
• To comply with Finnish legal requirements, EU General Data Protection Regulation (GDPR), and other applicable laws.
• To enhance our services and website functionality.
• To provide personalized recommendations and marketing materials (with your consent).

3. Legal Basis for Data Processing

• Consent: For marketing communications and cookie usage.
• Contractual Obligation: To fulfill agreements made when using our affiliate services.
• Legal Compliance: To meet Finnish and EU regulations.
• Legitimate Interest: To improve user experience and optimize business operations.

4. Data Sharing and Disclosure

We may share your data with:

• Affiliate Partners: Booking.com and TripAdvisor for travel bookings.
• Service Providers: Hosting, analytics, and payment processing partners.
• Legal Authorities: When required by Finnish law or other applicable regulations.
• International Transfers: Data shared outside the EU/EEA will comply with GDPR safeguards.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. By using our site, you agree to the use of cookies as described in our Cookie Policy. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specifically:

• Booking Data: Retained for up to 7 years to comply with accounting and taxation regulations.
• Marketing Data: Retained until you opt out or withdraw consent.
• Technical Data: Retained for up to 2 years to analyze website performance and improve user experience.

Once the retention period expires, personal data will be securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request the deletion of your data (subject to legal obligations).
• Restriction: Limit the processing of your data.
• Portability: Transfer your data to another service provider.
• Objection: Opt-out of data processing for marketing purposes.
• Complaint: Lodge a complaint with the Finnish Data Protection Authority.

To exercise these rights, contact us at [email protected].

8. Data Security

We implement robust security measures to protect your data, including encryption, firewalls, and regular audits. While we strive for utmost security, no system is entirely foolproof. Please notify us immediately if you suspect unauthorized access.

9. Compliance with Finnish and EU Regulations

Our operations comply with the following:

• GDPR: Protecting data across the EU.
• Finnish Personal Data Act: Governing data processing within Finland.
• Consumer Protection Act: Ensuring fair business practices for affiliate services.
• E-Commerce Directive: Regulating online business transparency and practices.
• Cookie Directive: Addressing cookie usage and consent requirements.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our operations or legal obligations. Significant changes will be communicated via email or a notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +358175544119
• Address: Saarisentie 125, 73320 Kuopio, Finland

Thank you for trusting Nettikas Trips as your travel partner. Your privacy matters to us.